Insight and knowledge of quality

Fieldwork International is a full range provider of fieldwork services and market research surveys. We specialise in all methodologies, sample management, programming and translation of questionnaires as well as data collection and data processing.

A wide selection of fieldwork services

Fieldwork International offers a complete range of both quantitative and qualitative services.

• Telephone, postal, and online interviewing
• We also meet respondents in their natural environments, for example on the street, at home, or at work
• In-house CATI production facilities
• In-house postal survey division and testing facilities, with a large capacity and a high degree of flexibility
• Well-trained interviewing staff consisting of approximately 1000 interviewers
• A team of specialised interviewers for the recruitment of hard-to-reach specialists for qualitative research

We consistently meet the requirements of our clients whether they want to reach 10 or 10,000 respondents.

Quality Control

Through investments in modern market research technology and thorough quality control processes, we offer the highest level of quality standards and delivery precision for all our services. A dedicated coordinator is responsible for the execution and quality of each project.

Internal procedures and processes are routinely shared and clearly communicated via internal channels. Detailed handbooks are distributed to all interviewers.

Fieldwork International was ISO certified in 2001 according to the ISO 9001:2000 standard (Quality Management Systems). In 2006, Fieldwork International was also certified according to the new standard ISO 20252:2006 (Market, opinion and social research vocabulary and service requirements).

We are also a member of ESOMAR, and we always ensure that their ethical guidelines are continuously met.