Large CATI facilities and well-trained interviewers

Fieldwork International conducts telephone interviews using CATI.

• 300 CATI workstations across Scandinavia, each equipped with state of the art telephone and computer systems
• Electronic calling system to ensure sample quality
• Advanced controlling of quotas
• More than 1,000 active telephone interviewers who perform over 700,000 manually conducted interviews per year
• Qualified supervisors present throughout the duration of all projects
• All projects subject to the same strict quality assessment in terms of functionality and language
• Advance project testing
• Facilitation of client participation in the execution of their project by listening in to the interviews